Benefits
Redefine Your Operations & Win More Business
Accelerate your operations while delivering better member and provider experiences, reducing operational overhead, and growing at scale.
Capabilities
Agents Designed to Supercharge Your Workflows
Parva's AI agents are customized for your specific workflows, with built-in HIPAA compliance, auditability, and the latest in infrastructure security.
Detect COB situations, verify other coverage, and flag missing information. Cut COB processing time and eliminate costly payment errors.
Multi-Scenario Detection - Automatically identify and evaluate COB - across Medicare, dual coverage, and multi-parent scenarios
Continuous Verification - Ongoing checks designed to meet CMS MSP requirements and prevent mis-payments
Auto-Verification - Create custom COB verification workflows that kick-off instantly
Give providers instant access to claim statuses via agents handling inquiries. Providers get answers instantly while your teams focus on higher-value work.
Multi-Channel Support - Inquiries handled across phone, email, and fax
Fully Compliant - Handled by AI designed for regulated industries, with complete auditability
Members can check claim status with plain-language explanations. Reduce call volume and improve member satisfaction.
24/7 Availability - Always available for member questions and inquiries
Why Parva
Purpose-Built for Claims Operations
Not a chatbot. A clinical-grade operations coworker.
Member-Level Memory
All interactions are informed by members' prior claims and conversations - leading to more meaningful conversations and satisfied members.
Broker Transparency
Give your brokers a permissioned, read-only view of claim trends and status for their groups. Become the TPA that brokers want to sell.
Clear Logic Reasoning
Every answer provided by the AI is cross-referenced against your "Source of Truth" (the SPD or Claim File) with a clear audit trail for your team.